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Resources · Customs practice

The 6 biggest pain points in African customs clearance, and how to solve them

Missing documents, missing certification, valuation disputes, system outages, changing policy and inspection queues: the causes of each and how to deal with them.

About 2 min readContent checked on

Short answer

The 6 most common pain points in African clearance are missing documents, missing certification, valuation disputes, clearance system outages, frequent policy changes and inspection queues. The fix is to confirm requirements before shipping, prepare all documents at once, declare the real value, choose a clearing party with a local team, and follow official announcements.

Information updated: 2026-10-03

Pain points and solutions

Pain points and solutions
Pain pointCauseSolution
Missing documentsMissing files only discovered on arrivalCheck against the destination checklist before shipping
Missing certificationSONCAP, PVoC or NAFDAC not done in advanceConfirm at ordering whether the category is regulated
Valuation disputesDeclared value below customs reference priceDeclare the real transaction price and keep payment receipts
System outagesClearance system upgrades or migrationsAllow buffer time; choose a clearing party able to handle issues on the ground
Changing policyChanges to duties, permits, prohibited and restricted listsFollow official customs and regulator announcements
Inspection queuesLimited inspection capacity at portClear documents and accurate descriptions to reduce the chance of inspection

Recent changes worth watching

  • Nigeria: customs is rolling out its in-house B'Odogwu clearance system. In September 2025 the Ministry of Finance directed a suspension of the 4% FOB levy on imports; follow customs announcements for what comes next.
  • Nigeria: from March 2026, SONCAP certificates must be activated on the National Single Window (NSW) before they can be used for Form M, PAAR and clearance.
  • Tanzania: from November 2025, pre-shipment inspection is mandatory for regulated goods; goods arriving without a CoC face destination inspection and a fine.
  • Ghana: a new VAT law applies from January 2026, and the COVID-19 Health Recovery Levy has been abolished.

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